Responsible Gambling
Last updated: 23 September 2026
At Rolletto Casino, we want gambling to remain an enjoyable form of adult entertainment. We recognise that gambling involves financial risk and may become harmful for some people. This policy explains how to stay in control, use player-protection tools and find independent support.
Rolletto Casino is operated by Santeda International B.V., a company incorporated in Curaçao under registration number 151296 and licensed by the Curaçao Gaming Authority under licence number OGL/2024/1798/1048.
Gambling Is Entertainment
There is no strategy that guarantees a win. Casino games and betting products are based on chance, probability or uncertain sporting outcomes. You may lose some or all of the money you wager.
- Only gamble with money you can afford to lose.
- Set spending and time limits before you begin.
- Never borrow money or use money reserved for essential expenses.
- Do not chase losses or increase stakes to recover money.
- Take regular breaks and balance gambling with other activities.
- Do not gamble when stressed, upset, tired or under the influence.
- Review your account history and be honest about your spending.
Player Protection Tools
Registered players can contact Customer Support or use the responsible gambling controls available in their account. Available options may depend on the player’s country and account status.
| Tool | How it helps |
|---|---|
| Deposit limit | Restricts deposits during a chosen daily, weekly or monthly period. |
| Loss or wagering limit | Places a boundary on losses or betting activity where available. |
| Session reminder | Shows how long you have been playing and encourages breaks. |
| Time-out | Temporarily suspends gambling for a cooling-off period. |
| Self-exclusion | Blocks access to gambling services for the selected exclusion period. |
| Marketing preferences | Allows you to stop receiving promotional messages. |
Some restrictions take effect immediately and cannot be removed before the chosen period expires. Contact Customer Support if you need help applying a limit, taking a break or starting self-exclusion.
Self-Exclusion
If gambling is no longer enjoyable or you find it difficult to stay within your limits, request self-exclusion through Customer Support. During self-exclusion, you must not open another account, use another person’s account or otherwise bypass the restriction. Before requesting exclusion, withdraw any available balance and resolve open wagers where possible. Unsettled bets, bonuses and remaining funds are handled under the Terms and Conditions and applicable verification requirements. We recommend combining self-exclusion with blocking software, bank payment blocks and support from someone you trust.
Recognising Problem Gambling
| Area | Warning signs |
|---|---|
| Control | You spend more time or money than planned or cannot stop when intended. |
| Finances | You borrow money, miss essential payments or hide losses. |
| Behaviour | You chase losses, increase stakes, use multiple accounts or lie about gambling. |
| Wellbeing | Gambling causes stress, guilt, anxiety, irritability or loss of sleep. |
| Daily life | Gambling interferes with work, study, relationships or family responsibilities. |
If any warning sign applies, stop gambling and seek support. You do not need to wait for the situation to become severe.
Independent Help
| Organisation | Service | Contact |
|---|---|---|
| Gambling Therapy | Free online information and worldwide support. | gamblingtherapy.org |
| Gamblers Anonymous | In-person, virtual and telephone peer-support meetings. | Find a meeting |
| GamCare | Free UK support; 24/7 helpline: 0808 8020 133. | gamcare.org.uk |
If gambling creates an immediate risk to your safety or another person’s safety, contact local emergency services immediately.
Protection of Minors
Rolletto Casino is strictly for persons aged 18 or over, or the higher legal gambling age in the player’s jurisdiction. We may request identity and age verification at any time. Parents and guardians should secure account credentials and payment methods and use parental-control software where appropriate.